Best Start Grant: service level agreement between The Secretary of State for Work and Pensions and Scottish Ministers

Best Start Grant service level agreement between The Secretary of State for Work and Pensions and Scottish Ministers.


Annex 17- Glossary of Terms

The Glossary defines various words, abbreviations and phrases which have specific meanings in the context of this Agreement. Unless otherwise provided or the context otherwise requires, the following expressions have the meanings set out below.

Commencement Date of Best Start Grant The date in December 2018 on which delivery of Best Start GrantServices commenced
BAU Business As Usual
BSF Best Start Food
BSG Best Start Grant
[Redacted] [Redacted]
[Redacted] [Redacted]
DPA 2018 Data Protection Act 2018
DWP Department for Work and Pensions
ELP Early Learning Payment
FOI(A) Freedom of Information Act 2000
FOI(S)A Freedom of Information (Scotland) Act 2002
GDPR General Data Protection Regulations
MoU Memorandum of Understanding
Resident in Scotland Ordinarily resident in Scotland or either in the EEA or Switzerland with a genuine and sufficient link to Scotland.
Public & Privilege holiday All public and privilege dates in England and Scotland including regional specific dates in Social Security Scotland Agency.
Service Delivery Standards The service delivery standards to be met by DWP for the delivery of the Services as set out at Para 8.
Services Has the meaning set out in Para 2
[Redacted] [Redacted]
SG Scottish Government
SM/SSWP Single MoU Memorandum of Understanding between Scottish Ministers and the Secretary of State for Work and Pensions dated January 2023 as amended.
SLA Service Level Agreement
SM Scottish Ministers
SSMG Sure Start Maternity Grant
[Redacted] [Redacted]
SPoC Single Point of Contact
[Redacted] [Redacted]

Contact

Email: formalagreements@socialsecurity.gov.scot

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