Fairer parcel deliveries: action plan

Action plan outlining our committment to tackling unfair parcel delivery charges.


Footnotes

1 https://www.ons.gov.uk/businessindustryandtrade/retailindustry/timeseries/j4mc/drsi

2 Minutes of the Roundtable can be accessed at https://www.gov.scot/publications/parcel-delivery-charges-ministerial-roundtable-minutes-june-2018/

3 The CPP brings together a range of consumer bodies from across the UK and is chaired by the Department for Business, Energy and Industrial Strategy. The Scottish Government is represented on this group. The CPP has agreed work to review existing evidence on parcel delivery surcharging with a view to co-ordinated action by partners to addressing any consumer detriment, as appropriate.

4 A PUDO point is a location, often a local shop, that allows you to either pick up or drop of a parcel that will be collected by a courier service as part of a wider network of PUDO points.

Contact

Email: Wendy McCutcheon

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