This website is no longer being updated. Please go to GOV.SCOT


This site is no longer being updated. You can now find the latest statistics on

2012 Inpatient Experience Survey

The survey was sent to a random sample of people, aged 16 and over, who had had an overnight stay in hospital in Scotland between October 2010 and September 2011. The questionnaire and survey design are similar to those used for the 2011 survey.

A total of 55,231 questionnaires were sent out and 28,709 were returned, giving a response rate of 52 per cent. More information on the survey design, response rates and methodology can be found in the Technical Report.


PLEASE NOTE: The results in these reports are based on the weighting methodology applied at the time. Full details of this methodology can be found in the Technical Report below. The weighting methodology used was reviewed ahead of the 2018 survey. It has not been possible to backdate the 2012 results and so they are not directly comparable to results from the 2018 survey.

Survey Materials