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2018 Inpatient Experience Survey

The survey was sent to a random sample of people, aged 16 and over, who had had an overnight stay in hospital in Scotland between April and September 2017.

A total of 51,440 questionnaires were sent out and 20,809 were returned, giving a response rate of 40 per cent. More information on the survey design, response rates and methodology can be found in the Technical Report.


A review into the weighting methodology used for the Inpatient Experience Survey has been undertaken. Details of the methodology to be used for the 2018 results is available at:

Excel files containing the results for per cent positive questions at all levels and the percentage of positive responses to the 'Overall Experience' question by NHS Board and Hospital can be downloaded using the links at the bottom of this page.

Survey Materials

Final copies of the 2018 survey materials are available at the following links:

For more information on how the data that is collected through the survey is used, please read our Privacy Notice.

We received approval to use the data required to sample individuals for the 2018 Inpatient Experience Survey from the Public Benefit & Privacy Panel. A copy of the approval letter is available here.

Local Level Results

Downloadable documents:

Title:Inpatient Experience Survey 2018
Description:Inpatient Experience Survey 2018
File:Local Level Results - Per cent Positive Questions [XLSX, 560.7 kb: 10 Jan 2019]
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File:Overall Experience at NHS Board & Hospital Level [XLSX, 29.2 kb: 14 Jan 2019]
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