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This content is not being updated. The latest Scottish Government information on social care is on https://www.gov.scot

Related Websites


Regulation of Care and Sponsorship Team
Regulation of Care and Sponsorship Team
Care, Support and Rights Division
GE 15

St Andrews House
Regent Road
Edinburgh EH1 3DG

Tel: 0131 244 3546
Email: standardsandsponsorship@gov.scot

Book Source
50 Cambuslang Road
Cambuslang Investment Park
G32 8NB

Tel: 0845 370 0067
Fax: 0845 370 0668
E-mail: scottishgovernment@booksource.net

National Care Standards

Scottish Ministers developed the National Care Standards to ensure everyone in Scotland receives the same high quality of care no matter where they live. 

The Standards explain what you can expect from any care service you use, written from the point of view of the person using the service. They also help you raise concerns or complaints. There are six main principles behind the Standards:

  • Dignity
  • Privacy
  • Choice
  • Safety
  • Realising Potential
  • Equality and Diversity

Need a Paper Copy?

The National Care Standards are distributed by Booksource on behalf of the Scottish Government:

A number of the National Care Standards are available in large print and easyread. If you require a copy of the National Care Standards in large print, please email standardsandsponsorship@gov.scot.

Please note that the large print versions of the National Care Standards contain a summarised introduction, however all of the standards are included.

The following NCS are available in easyread:


The National Care Standards are currently being reviewed.  More information can be found here: