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Primary Care

Primary care is the first point of contact with the NHS. This includes contact with community based services such as General Practitioners (GPs) or Community Nurses. It can also be with Allied Health Professionals such as Physiotherapists and Occupational Therapists, Midwives and Pharmacists.


The Scottish Government’s vision for the future of primary care services is for multi-disciplinary teams, made up of a variety of health professionals, to work together to support people in the community and free up GPs to spend more time with patients in specific need of their expertise.

The Scottish Government is already working to transform primary care in order to develop new ways of working that will help to put in place long-term, sustainable change within primary care services that can better meet changing needs and demands:

  • Putting general practice and primary care at the heart of the healthcare system.
  • Ensuring people who need care are more informed and empowered than ever, with access to the right person at the right time, and remaining at or near home wherever possible.
  • Developing multi-disciplinary teams in every locality, both in and out of hours, involved in the strategic planning and delivery of services.

We have developed 6 primary care outcomes and a more detailed outcomes framework, which will evolve over time:

Main Areas of work

Our work to transform primary care services is divided into five main areas: