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Fiona McMahon
National Improvement Adviser, Mental Health
Email: fiona.mcmahon@gov.scot
Mob: 07772 871 589

Mel Young
Admin Support Officer, Mental Health
Email: melanie.young@gov.scot
Tel: 0131 244 2035

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Mental Health

The mental health section of the Quality and Efficiency Support Team works in close partnership with the Mental Health Division and currently supports the following programmes of work:

Development of high quality effective and efficient community mental health services by ensuring teams are doing the right things in the most efficient way for the people who need them.

This includes:

  • Reducing the numbers of patients who do not attend their appointments
  • Optimising new to follow-up ratios
  • Reducing the time spent on non-value adding activities
  • Ensuring appropriate skill mix
  • Removing duplication of work
  • Designing systems to reliably deliver evidence based care
  • Better use of telehealth and telecare

Delivery of the Mental Health HEAT targets to deliver faster access to treatment with a psychological therapy and faster access to treatment by Child and Adolescent Mental Health Services.