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Single Point of Enquiry

Single Point of Enquiry 

The Single Point of Enquiry is an independent, impartial and confidential service for suppliers to the public sector in Scotland, offering advice and information on how public contracts are advertised and awarded. While the service does not have formal powers to investigate concerns or change decisions made by buying organisations, it can informally work with you and the buying organisation to try to resolve any concerns you may have about a specific tender exercise.

Contact us

To help us proceed with your enquiry, please complete our SPoE questionnaire. It is important to be clear when completing this form, please ensure that you answer all the questions and give as much information as you can.

When complete:

Single Point of Enquiry
Scottish Government Procurement and Commercial Division
The Scottish Government, 7th Floor,  
5 Atlantic Quay, 150 Broomielaw
Glasgow, G2 8LU

  • or call us to discuss: 0141 242 5466


How long will the SPoE take to deal with my enquiry?

If, upon receipt of your enquiry, it is straightforward and easily resolved we aim to provide a formal response within 5 working days, unless there are exceptional circumstances.

If your enquiry is more complex and requires the SPoE to carry out further enquiries we aim to provide, following the conclusion of these enquiries, a final response within 20 working days after receipt of the enquiry unless there are exceptional circumstances.

In both of the above circumstances, we will acknowledge your enquiry within 2 working days either by telephone or email.

What other options do I have?

If you believe that a public body has breached the public procurement rules and you have been unable to resolve your concerns, you may consider:

  • bringing legal proceedings in the Sheriff Court or Court of Session. If you are considering bringing legal proceedings, you should seek early advice from a solicitor.
  • complaining to the European Commission. This does not cost anything, but the Commission may take some time to assess, accept and pursue your concerns. Further information on this can be found on the European Commission website.


If you wish to discuss your concerns, email us at SPOEprocurement@gov.scot.

As with all public bodies, we are bound by the Freedom of Information (Scotland) Act 2002.