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Scottish GP Patient Experience Survey 2009/10, Volume 3: Findings from the Analysis of Patient Comments

Scottish GP Patient Experience Survey 2009/10, Volume 3: Findings from the Analysis of Patient Comments

Tuesday, May 29, 2012

ISBN: 9781780458397

This report presents the findings of analysis of the comments left by patients in the 2009/10 Scottish GP patient experience survey.

Executive Summary

The report presents the findings from the analysis of the comments left by patients to the 2009/10 Scottish GP Patient Experience Survey. The analysis has provided better insights into the main quantitative survey findings reported in the national report previously. It has also identified other issues which were not covered in the 2009/100 survey such as referral processes to other health professionals or services.