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Research on Broadband and Business in Scotland

DescriptionThis report is the Scottish Government’s latest research on the use of broadband by Scottish businesses.
Official Print Publication DateMarch 2011
Website Publication DateMarch 03, 2011


ISBN 978 0 7559 9998 9 (Web only publication)
DPPAS 11234

This document is also available in pdf format (991k)


Executive Summary

1 Introduction
Aims and objectives
Study approach
Report structure

2 Context
The policy agenda
Trends in broadband supply and uptake
Business benefits of broadband and NGA broadband

3 Sample profile and company characteristics
Developing the sample and database
Key messages

4 Take-up and means of connection
Connecting to the internet
Reasons for using dial up
Broadband Speed
Awareness of broadband and broadband applications
Importance of reliable high speed broadband
ICT Support
Key messages

5 Current use of broadband by businesses in Scotland
Specialist users
Satisfaction with Internet Service Provider ( ISP)
Key messages

6 Future demand for broadband
Anticipated future use of broadband
Willingness to pay
Key messages

7 Conclusions

Annex A: Trends in broadband supply and uptake
Trends and Issues in Broadband Take-up and Use
Recent trends in broadband supply
International Comparisons

Annex B: Business questionnaire

Annex C: Interview profile and weighting by SIC
Company characteristics of businesses surveyed

Annex D: Specialist users