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National Guidance on Self-Directed Support



PA employers have a range of important responsibilities, all of which they can receive training on and other practical support from their local support service and SPAEN (see Annex C). This list is not exhaustive:

  • Staff recruitment
  • Induction training
  • Managing staff and relationship building
  • Staff appraisal
  • Equal opportunities
  • Fair and unfair dismissal
  • Handling employee grievances
  • Health and safety
  • Insurance and indemnity (for you as an employer and for your employee)
  • National Insurance contributions
  • Pay negotiations and awards
  • Period of notice
  • Redundancy
  • Salary
  • Statutory sick pay, maternity and paternity pay, adoption pay and leave
  • Tax
  • Unions
  • Written statement of employment particulars

SPAEN's Coaching and development programme offers various modules designed to assist people employing PAs to deal effectively and confidently with employment and personnel issues. More information can be found at http://www.spaen.co.uk/services/training.htm

Glasgow Centre for Inclusive Living provide a range of training modules on inclusive living for disabled people and training for people who want to gain employment as personal assistants. More information can be found at http://www.gcil.org.uk/services.html

For more information about employment see the following websites:

Advisory, Conciliation and Arbitration Service ( ACAS)

Citizens Advice Bureau

Direct Gov

Trade Union Congress ( TUC)