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National Guidance on Self-Directed Support

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ANNEX C SUPPORT SERVICES

Local authorities can give service users details of local support services and organisations that can offer advice, information and services. Alternatively the Scottish Consortium of Direct Payments Support Organisations ( SCDPSO) or the Scottish Personal Assistant Employers Network ( SPAEN) can direct you to your nearest local support, or you can choose the appropriate organisation from the following list (for SCDPSO and SPAEN's contact details see the list of 'Other Statutory Bodies and Support Organisations for disabled and older people and children').

Local Support Services

If there is currently no support service within the area the self-directed support adviser from the local authority has been noted down.

Local Authority Area

Local Support Service

Aberdeen

Aberdeen City Council

Kirkgate House
St Nicholas Street
Aberdeen
AB10 1HW

Direct Payment Co-ordinator: Elaine Berry
Telephone: 01224 264 090
Email: eberry@aberdeencity.gov.uk

Aberdeenshire

Direct Payments Caledonia

Crichie Bank Business Centre
Mill Road
Port Elphinstone
Inverurie
AB51 5NQ

Telephone: 01467 628837
Email: info@dpcaledonia.org.uk
Website: www.dpcaledonia.org.uk

Angus

Direct Payments Support Service

Thomas Herd House
10-12 Ward Road
Dundee
DD1 1LX

Contact: Barbara Maguire
Telephone: 01382 226440
Email: directpayments@dundeecarerscentre.org.uk
barbara.maguire@dundeecarerscentre.org.uk
Website: www.dundeecarerscentre.org.uk

Argyll and Bute

Argyll and Bute Council

Sensory Impairment
Dolphin Hall Annexe
Manse Avenue
Dunoon
PA23 8DQ

Direct Payments Advisor: Dinah Macdonald
Mobile: 07795 052656
Email: dinah.macdonald@argyl-bute.gov.uk

Borders

Borders Direct Payments Agency

Anderson's Chambers
Market Street
Galashiels
TD1 3AF

Telephone: 01896 759700
Email: borders.directpayment@virgin.net
Website: http://www.bordersdpa.org.uk

Clackmannanshire

Forth Valley Direct Payments Support Service

Dundas Resource Centre
Oxgang Road
Grangemouth
FK3 9EF

Telephone: 01324 508794
Email: directpayments@fsmail.net

Dumfries and Galloway

Dumfries and Galloway Direct Payments Support Service Partnership

166 St Michael Street
Dumfries
DG1 2PR

Telephone: 01387 240000
Mobile: 07834 667545
Email: dgdpsupportservice@btconnect.com

Dundee

Dundee Direct Payments Support Service

Thomas Herd House
10-12 Ward Road
Dundee
DD1 1LX

Contact: Vanessa Dallas-Ross
Telephone: 01382 226440
Email: directpayments@dundeecarerscentre.org.uk
vanessa.dallas-ross@dundeecarerscentre.org.uk
Website: www.dundeecarerscentre.org.uk

East Ayrshire

Ayrshire Independent Living Network ( AILN)

Eglinton Disability Resource Centre
Pavilion 9
Ayrshire Central Hospital
Kilwinning Road
Irvine
KA12 8SS

Telephone: 01294 272260
Email: mail@ailn.org
Website: www.ailn.org

East Dunbartonshire

East Dunbartonshire Direct Payments Support Service

Suite 1
Enterprise House
Southbank Business Park
Kirkintilloch
G66 1XQ

Telephone: 0141 776 2219/6342
Fax: 0141 776 2219
Email: direct.payments@eddpss.co.uk
Web site: www.eddpss.co.uk

East Lothian

Lothian Centre for Integrated Living ( LCIL)

Norton Park Centre
57 Albion Road
Edinburgh
EH7 5QY

Telephone: 0131 475 2350
Email: lcil@lothiancil.org.uk

East Renfrewshire

East Renfrewshire Council

Independent Living Services
Lygates House
224 Ayr Road
Newton Mearns
East Renfrewshire
G77 6FR

Contact: Innes Turner
Telephone: 0141 577 3367
Email: innes.turner@eastrenfrewshire.gov.uk

Edinburgh

See East Lothian

Falkirk

See Clackmannanshire

Fife

Fife Council

Fife Direct Payments Support Service
Talbot Cottage
Station Road
Leven
KY8 4QU

Contact: Rhona McCallum
Telephone: 01333 592656
Email: rhona.mccallum@fife.gov.uk
Website: http://www.fife.gov.uk/atoz/index.cfm?fuseaction=service.display&objectid=E7303EE0-651C-4410-B4B26419B670B708

Glasgow

Glasgow Centre for Inclusive Living

117-127 Brook Street
Bridgeton
Glasgow
G40 3AP

Telephone: 0141 550 4455
Email: gcil@gcil.org.uk
Website: http://www.gcil.org.uk

Highland

Highland Council

Kinmylies Building
Leachkin Road
Inverness
IV3 8NN

Direct Payment Support Officer: Claire Sutherland
Telephone: 01463 703425
Email: claire.sutherland@highland.gov.uk

Inverclyde

Inverclyde Council

10/16 Gibshill Road
Greenock
PA15 2UP

PA Advisor: Kathleen McGhee
Telephone: 01475 714 350
Email: kathleen.mcghee@inverclyde.gov.uk

Strone Office

1 Aberfoyle Road
Greenock
PA15 3DE

Contact: Iseabail Howat
Telephone: 01475 714 600
Email: iseabail.howat@inverclyde.gov.uk

Midlothian

See East Lothian

Moray

Direct Payments Caledonia

c/o Moray Resource Centre
Maisondieu Road
Elgin
IV30 1RX

Telephone : 01343 552307
Email : dp.caledonia@moray.gov.uk
Website : www.dpcaledonia.org.uk

North Ayrshire

See East Ayrshire

North Lanarkshire

North Lanarkshire Council

Social Work Dept
Scott House
73 - 77 Merry Street
Motherwell
ML1 1JE

Contact: Morag Dendy
Telephone: 01698 332 075
Email: dendym@northlan.gsx.gov.uk

Orkney

Independent Living Project

Orkney Carers Centre
Anchor Buildings
6 Bridge St
Kirkwall
Orkney
KW15 1HR

Contact: Olivia Tait
Telephone: 01856 870 777
Email: ilproject@tiscali.co.uk

Perth and Kinross

Perth and Kinross Direct Payments Support Agency

Perth and Kinross Association of Voluntary Services
The Gateway
North Methven Street
Perth
PH1 5PP

Contact: Annette Summersgill
Telephone: 01738 567 076
Email: annette.summersgill@pkavs.org.uk
Website: www.pkavs.org.uk

Renfrewshire

Renfrewshire Council Social Work Department

Independent Living Team
Social Work Headquarters,
North Building
Cotton Street
Paisley
PA1 1ZT

Contact: Janice Toner
Telephone: 0141 842 5123 (Advice Line Tuesday, Wednesday and Thursday 1.30 pm to 4.00 pm)
Email: Janice.toner@renfrewshire.gov.uk

Shetland Islands

Direct Payments Support Service

Citizens Advice Bureau
Market House
14 Market Street
Lerwick
Shetland
ZE1 0JP

Contact: Angus Davidson
Telephone: 01595 694 696
Email: angus.davidson@shetland.org
sicab@zetnet.co.uk

South Ayrshire

See East Ayrshire

South Lanarkshire

South Lanarkshire Council

Direct Payments Development Officer
Floor 9, Council Offices
Almada Street
Hamilton
ML3 0AA

Contact : Karen Frame
Telephone: 01698 453 716
Email: Karen.frame@southlanarkshire.gov.uk

Stirling

See Clackmannanshire

West Dunbartonshire

West Dunbartonshire Council

Beardmore Business Centre
9 Beardmore Street
Dalmuir
G81 4HA

Disability Development Worker: Victoria McKenzie
Telephone: 0141 562 2327
Email: victoria.mckenzie@west-dunbarton.gov.uk

West Lothian

See East Lothian

Western Isles

Cobhair Bharraigh

Kentangaval
Castlebay
Isle of Barra
HS9 5XL

Telephone: 01871 810 906
Email: cobhairbharraigh@waitrose.com

Crossroads Harris

Harris Voluntary Service
Room 2, Old Hostel
Tarbet
Harris
HS3 3BG

Telephone: 01859 502 171
Email: hcvs@scvo.org.uk

Tagsa Uibhist

East Camp
Balivawich
Benbecula
HS7 5LA

Telephone: 01870 602 111
Email: tagsa.uibhist@care4free.net

Other Statutory Bodies and Support Organisations for disabled and older people and children

Age Concern Scotland

Causewayside House
160 Causewayside
Edinburgh
EH9 1PR

Telephone: 0845 833 0200
Textphone: 0845 226 5851
E-mail: enquiries@acscot.org.uk
Website: http://www.ageconcernscotland.org.uk/
Free phone Helpline: 0800 00 99 66 (7.00am-7.00pm, 7 days a week)

Barnardos Scotland

235 Corstorphine Road
Edinburgh
EH12 7AR

Telephone: 0131 334 9893
Website: http://www.barnardos.org.uk/scotland

Capability Scotland

Advice Service Capability Scotland ( ASCS)
11 Ellersly Road
Edinburgh
EH12 6HY

Telephone: 0131 313 5510
Email: ascs@capability-scotland.org.uk
Website: http://www.capability-scotland.org.uk

Care Commission

Compass House
11 Riverside Drive
Dundee
DD1 4NY

Telephone: 01382 207100
Telephone: 0845 603 0890 (Local rate applies)
The Care Commission can be contacted at its Headquarters, as above, or at regional offices listed on the website: http://www.carecommission.com/

Children 1st

83 Whitehouse Loan
Edinburgh
EH9 1AT

Telephone: 0131 446 2300
Website: http://www.children1st.org.uk/

Children in Scotland

Princes House
5 Shandwick Place
Edinburgh
EH2 4RG

Telephone: 0131 228 8484
Email: info@childreninscotland.org.uk
Website: http://www.childreninscotland.org.uk

Contact a Family Scotland

Norton Park
57 Albion Road
Edinburgh
EH7 5QY

Telephone: 0131 475 2608
Email: scotland.office@cafamily.org.uk
Website: http://www.cafamily.org.uk

Helpline 0808 808 3555 (Free phone for parents and families: 10.00am - 4.00pm Monday to Friday, 5.30pm to 7.30pm Mondays only)
Text phone: 0808 808 3556
Website: http://www.cafamily.org.uk/helpline.html

Down's Syndrome Scotland

158/160 Balgreen Road
Edinburgh
EH11 3AU

Telephone: 0131 313 4225
Email: info@dsscotland.org.uk
Website: http://www.dsscotland.org.uk

Enable Scotland

6th Floor
7 Buchanan Street
Glasgow
G1 3HL

Telephone: 0141 226 4541
Email: enable@enable.org.uk
Website: http://www.enable.org.uk

In Control Scotland

Room 16
Adelphi Centre
12 Commercial Road
Glasgow
G5 0PQ

Telephone: 0141 518 5433
Email: incontrolscot@scld.co.uk

Mental Welfare Commission for Scotland

K Floor, Argyle House,
3 Lady Lawson Street,
Edinburgh
EH3 9SH

Telephone: 0131 222 6111
Email: enquiries@mwcscot.org.uk
Website: http://www.mwcscot.org.uk

National Centre for Independent Living ( NCIL)

4th Floor
Hampton House
20 Albert Embankment
London
SE1 7TJ

Telephone: 0207 587 1663
Fax: 0207 582 2469
E-mail: info@ncil.org.uk
Website: www.ncil.org.uk

New Employer Helpline

Helpline: 0845 6070 143
Monday-Friday 8.00am-8.00pm
Saturday-Sunday 8.00am-5.00pm
Text phone: 0845 602 1380 (for employers who are deaf or hard of hearing)
Website: http://www.hmrc.gov.uk/employers/new-emp-telephone.htm

Office of the Public Guardian

Hadrian House
Callendar Business Park
Callendar Road
Falkirk
FK1 1XR

Telephone: 01324 678300
Email: opg@scotcourts.gov.uk
Website: http://www.publicguardian-scotland.gov.uk/

PAMIS

Springfield House
15/16 Springfield
University of Dundee
Dundee
DD1 4JE

Telephone: 01382 385 154
Email: pamis@dundee.ac.uk
Website: http://www.dundee.ac.uk/pamis

People First (Scotland)

77-79 Easter Road
Edinburgh
EH7 5PW

Telephone: 0131 478 7707
Fax: 0131 478 7404
E-mail: peoplefirst1@btconnect.com

Scotland's Commissioner for Children and Young People

85 Holyrood Road
Edinburgh
EH8 8AU

Telephone : 0131 558 3733
Email: info@sccyp.org.uk
Website: http://www.sccyp.org.uk/

Scottish Consortium for Learning Disability ( SCLD)

Room 16
Adelphi Centre
12 Commercial Road
Glasgow
G5 0DQ

Telephone: 0141 418 5420
Fax: 0141 429 1142
E-mail: administrator@scld.co.uk
Website: http://www.scld.org.uk/

Scottish Consortium of Direct Payments Support Organisations ( SCDPSO)

PO Box 7561
Glasgow
G42 2DG

Telephone: 0870 850 7795
Email: scdpso@btinternet.com
Website: www.scdpso.org.uk

Scottish Disclosure Advisory Service

52 Murdoch Terrace
Dunblane
FK15 9JF

Telephone: 01786 825313
Email: Michael@mchale90.fsnet.co.uk

Scottish Helpline for Older People ( SHOP)

Scottish Helpline for Older People
Age Concern Scotland
Causewayside House
160 Causewayside
Edinburgh
EH9 1PR

Helpline: 0845 125 9732 (Monday to Friday, 10.00am - 4.00pm)

Scottish Independent Advocacy Alliance

Melrose House
69a George Street
Edinburgh
EH2 2JG

Telephone: 0131 260 5380
Email: enquiry@siaa.org.uk
Website: www.siaa.org.uk

Scottish Personal Assistant Employers Network ( SPAEN)

Unit 9
Motherwell Business Centre
130 Coursington Road
Motherwell
ML1 1PR

Telephone: 01698 250280
Email: info@spaen.co.uk
Website: www.spaen.co.uk

Scottish Public Services Ombudsman ( SPSO)

Freepost EH641
Edinburgh
EH3 0BR

Telephone: 0800 377 7330
Email: ask@spso.org.uk
Website: http://www.spso.org.uk

UPDATE

27 Beaverhall Road
Edinburgh
EH7 4JE

Telephone: 0131 558 5200
Fax: 0131 558 5202
E-mail: info@update.org.uk
Website: www.update.org.uk
Or for a direct link to their information on direct payments see http://www.update.org.uk/staff/web_faq_public__list_directpays.php

Values into Action ( VIA)

Oxford House
Derbyshire Street
London
E2 6HG

Telephone: 0207 729 5436
Fax: 0207 729 7797
E-mail: general@viauk.org
Website: http://www.viauk.org

Voices of eXperience ( VOX)

c/o The Mental Health Foundation (Scotland)
5th Floor Merchants House
30 George Square
Glasgow
G2 1EG

Telephone: 0141 572 1663
Email: voxscotland@yahoo.co.uk
Website: http://www.voxscotland.org.uk