We have a new website
go to gov.scot
Register to receive email news alerts, daily digest, weekly roundup or Topic newsletters.
ISBN 0 7559 6166 2 This document is also available in pdf format (768k)
Ministerial forewordChief Reporter's StatementIntroductionStaffing and ManagementLast year's CaseworkPerformance against Ministerial TargetsChief Reporter's Conclusions
Page updated: Thursday, July 20, 2006